Insights
Social Determinants
New initiatives take on the social obstacles to health
Policy changes are necessary to support substantive change but in the current regulatory climate, leaders are demonstrating success with new community-based initiatives
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Consumerism
Hiring for empathy: New care models require new skills
A system that requires physicians to spend their days clicking in their EHRs often fails to deliver an essential quality of care.
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Consumerism
Why is healthcare still observing banker’s hours when even bankers are available 24/7?
The long process of changing healthcare to be more responsive to patients’ needs requires CEOs to continue focusing on systems that are fully integrated at the clinical level.
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Social Determinants
Addressing the social determinants of health: Connecting patients with community resources
The connection between social factors and the cost of healthcare has been well-established. Food insecurity, unstable housing and social isolation are clear obstacles to delivering care efficiently for many patients.
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Leadership
2018 CEO Briefing Room-Making a Productive Board-CEO Relationship Report
As CEOs work to accelerate transformative change in the face of new sources of disruption – such as digital health, the shift to value-based care, and the rise of consumerism – they need more from their boards than just governance. Boards are also feeling the pressure to evolve their game as the requirements for success are changing.
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Consumerism
2018 CEO Briefing Room-Thinking Like a Retailer Report
Every day, the retail market selects winners and losers based on a single criterium – how well are they serving the consumer? Retailers make it their mission to win over consumers in the face of complex challenges of evolving consumer expectations and a rapidly transforming market landscape. Winners are those who adapt to navigate the next big challenge.
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Social Determinants
Outlook on Advancing Connected Health for Seniors Report
As 10,000 boomers a day turn 65, telehealth will become an important enabling technology, bringing care into homes and the community, for consumers in need of convenient access to care—seniors.
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