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President of Consumer Health and Services
Gary Loveman, Ph.D., is an executive vice president of Aetna and is president of Consumer Health and Services, Aetna’s health services business. The Consumer Health and Services organization is responsible for helping Aetna members achieve their best health and for fostering innovative collaborations with health care providers to improve the overall quality, cost and experience for Aetna members. Dr. Loveman leads the company’s population health management and consumer engagement strategies, including network and clinical services, care management, digital consumer health products, analytics and data science, consumer insurance products, and marketing and branding.
Prior to joining Aetna in October 2015, Dr. Loveman served as chairman, CEO and president of Caesars Entertainment Corporation, and he currently serves as its chairman. He joined Caesars as chief operating officer in 1998. During his tenure, Dr. Loveman oversaw a period of growth that included several major acquisitions making Caesars the largest and most diversified company in the gaming industry. He pioneered the use of cutting-edge technology and data analytics to deliver unsurpassed customer service and consumer experiences. Dr. Loveman also led the development of Wellness Rewards, Caesars’ widely recognized, incentive-based health and wellness program for the company’s 70,000 employees and their families.
From 2012-2015, Dr. Loveman chaired the Business Roundtable’s Health & Retirement Committee, which focuses on improving the quality and affordability of the nation’s health and retirement systems. He serves on the Board of Trustees at Boston Children’s Hospital and on the Visiting Committee of the M.I.T. Department of Economics, and is also a member of the Board of Directors of FedEx Corporation. Earlier in his career, Dr. Loveman was an associate professor at the Harvard University Graduate School of Business Administration, where he taught service management. He holds a Ph.D. in economics from M.I.T., where he was an Alfred Sloan Doctoral Dissertation Fellow, and a bachelor’s degree in economics from Wesleyan University.