Digital Health and App Experience

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Work Group Charter

There are hundreds of thousands of health care apps that influence the health of people who are otherwise patients of health systems and members of health plans. These organizations have no way of knowing which apps people are using or whether they are appropriate for their health status. Likewise, many health systems and health plans have digital strategies that, while thoughtful, result in a piecemeal, arbitrary and fragmented set of apps that patients use. The goal of this Work Group is to identify the best practices for rationalizing patient/member app and digital health experience and to widely disseminate these practices.


  • Nancy Howell Agee, President & CEO, Carilion Clinic

  • Aaron Martin, EVP, Chief Digital Officer, Providence

Industry Advisers

  • Justin Dearborn, CEO, PatientBond

  • Mike Butler, Advisory Board Member, League

Work Group Partners

Work Group Fellows

Ashish Atreja, UC Davis Health

Gina Bartasi, Kindbody

Molly Coye, MD, AVIA

Justin Dearborn, PatientBond

James Hereford, Fairview Health Services

Nancy Howell Agee, Carilion Clinic

Thomas Maddox, MD, BJC HealthCare/Washington University School of Medicine

Aaron Martin, Providence St. Joseph Health

Michael Mason, Eli Lilly and Company

Randall Moore, MD, Franciscan Health

Peter Orszag, Lazard

Rajeev Ronanki, Anthem, Inc.

Michael Serbinis, League, Inc.

Tom Stanis, Story Health

Steve Udvarhelyi, MD, Blue Cross and Blue Shield of Louisiana

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