Next-Generation IT

2019 Briefing Room Report: Strategies for Succeeding with AI

Health Evolution | April 10, 2019

Key Takeaway: Rapid change is sweeping the industry, led in part by AI’s transformative impact. CEOs who embrace that change now, encouraging employees to be innovative and adventurous with data and analytics, can create meaningful partnerships that will lead health care’s future.

After decades of being considered futuristic, artificial intelligence (AI) is getting real in health care for customer experience, care management and cost competencies, among other use cases. Smart payers, providers, and life sciences organizations, in fact, are looking across industries to learn from companies that have already implemented AI to reap impressive results.

In the 2019 CEO Briefing Room, Health Evolution, in collaboration with Oliver Wyman, brought together innovative CEOs from prominent payer and provider organizations to discuss how AI is transforming health care and to learn from the experience of Ash Gupta, former President of Global Credit Risk and Information Management at American Express. Together, Briefing Room members dove into a candid and energetic discussion about how AI is changing the health care landscape, the major shifts propelling exponential growth in data analysis and processing capabilities, and successful strategies for undertaking AI initiatives.

To view the key findings from the 2019 CEO Briefing Room, download our report now!

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About the Author

Health Evolution, Staff Writer