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Are digital tools in health care creating a better patient experience?

Gabriel Perna | February 26, 2020

A new survey from the Center for Connected Medicine (CCM) reveals that health systems are not getting a lot of bang for their buck when it comes to digital health tools for patients. The majority of respondents to the CCM survey, which included health systems, standalone hospitals and academic medical centers, said while they have at least one digital tool available to patients, 68% say they are not on par with the best digital consumer experience available.

Above are a few of the numbers that encapsulate this problem.

The full report from CCM can be found here.

Coming soon: Health Evolution will be looking at how health care organizations, such as UPMC (which operates CCM with GE Healthcare and Nokia), are leaning into innovation through in-house innovation funds, labs and accelerators.

About the Author

Gabriel Perna, Senior Manager, Digital Content

Gabriel Perna is the Senior Manager of Digital Content at Health Evolution. He brings 10+ years of experience in covering the intersection of health care and business. Previously, he was at Chief Executive, Physicians Practice and Healthcare Informatics. You can reach him via email or on Twitter at @GabrielSPerna