Health Care’s New Front Door

Joan Harvey, SVP, Consumer Health Engagement & Behavioral Health at Cigna and Rich Berner, CEO of MDLIVE, share insights on using AI and new technology to meet consumers where they are and provide better health care.


Rich Berner

MD Live

Rich Berner currently serves as a board member and Chief Executive Officer of MDLIVE. As CEO, Rich guides company direction to help our clients and our clinicians improve the quality of life and healthcare experience of the populations we manage through the innovative use of technology to provide proactive, predictive, cost effective virtual health management and care on the consumers’ terms. Rich brings over 20 years exper Full bio ›

Joan Harvey

SVP, Consumer Health Engagement and Behavioral Health Strategy and Solutions

As Senior Vice President of Consumer Health Engagement and Behavioral Health, Joan has responsibility for Cigna’s consumer health strategy including our clinical program design. Her organization consists of approximately 4,200 employees. Joan joined Cigna in 2012. She has delivered innovative solutions to the marketplace including One Guide, the Health Matters Suite of products and Cigna’s new medical management solutions. Full bio ›

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