Health Care’s New Front Door

Joan Harvey, SVP, Consumer Health Engagement & Behavioral Health at Cigna and Rich Berner, CEO of MDLIVE, share insights on using AI and new technology to meet consnumers where they are and provide better health care.


Rich Berner

MD Live

Rich Berner currently serves as a board member and Chief Executive Officer of MDLIVE. As CEO, Rich guides company direction to help our clients and our clinicians improve the quality of life and healthcare experience of the populations we manage through the innovative use of technology to provide proactive, predictive, cost effective virtual health management and care on the consumers’ terms. Rich brings over 20 years exper Full bio ›

Joan Harvey

VP, Consumer Health Engagement

Joan Harvey currently leads Consumer Health Engagement for Cigna. She actively partners and engages with senior leadership and stakeholders to set Cigna's Consumer Health Engagement strategy. She is also responsible for all of Cigna's clinical customer and client touch points, including health advocacy, clinical, lifestyle management and chronic condition programs, health coaching, case and utilization management, and onsite f Full bio ›

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